With an 83% increase of consumers purchasing the majority of their goods on Amazon, e-Commerce experiences have become a winner-takes-all manifesto. Convey surveyed nearly 1,200 shoppers about Amazon and their shipping preferences to discover how other retailers can compete.
Join Carson Krieg, as he dives into the results of Convey’s 2nd Annual Amazon survey to reveal how 2020 impacted shopping behaviors, priorities, and experiences to discover what motivates shoppers to turn to – or away from – Amazon.
Resources and Takeaways:
- Carrier Chats with Carson Krieg
- Gartner 2021 Magic Quadrant for Real-Time Transportation Visibility Platforms
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